Business Support Services
Comprehensive IT maintenance and technical support programs designed for factories, offices, schools, and businesses across Northern Malaysia.
Factory Technical Support
Dedicated on-site and remote IT support for manufacturing facilities. We handle production-critical equipment, office systems, and network infrastructure with rapid response times to minimize downtime.
- Production equipment IT support
- Network troubleshooting
- Workstation maintenance
- Emergency on-call service
- Quarterly system audits
Corporate IT Maintenance
Complete IT infrastructure support for corporate offices. From server maintenance to employee workstation support, we ensure your business technology runs reliably.
- Server & network maintenance
- Employee device support
- Software deployment
- Security patching
- IT asset management
Scheduled Preventive Maintenance
Regular maintenance visits to prevent equipment failure before it happens. Our proactive approach reduces unexpected downtime and extends equipment lifespan.
- Monthly/quarterly site visits
- Equipment health checks
- Preventive parts replacement
- Performance optimization
- Maintenance documentation
Volume Repair Servicing
Bulk device repair capabilities for IT resellers, computer shops, and organizations with large device fleets. Competitive pricing with professional service standards.
- Bulk repair discounts
- Priority service queue
- Device fleet management
- Repair status tracking
- Warranty on all repairs
Reseller Partnerships
Wholesale technical support for IT resellers and retail partners. We handle your overflow repairs and provide white-label servicing options.
- White-label repair service
- Wholesale pricing
- Dedicated partner manager
- Monthly volume reporting
- Parts sourcing assistance
School & Government Support
Specialized IT support programs for educational institutions and government agencies. Compliant servicing with documentation and reporting as required.
- Procurement-compliant services
- Lab & classroom equipment support
- Projector & AV maintenance
- Budget-friendly service plans
- Detailed service reports
Why Partner with AATS?
Years Experience
Client Retention
Avg Response Time
Business Partners
Ready to Partner with Us?
Contact our business support team to discuss a customized technical maintenance plan for your organization.